AGM 261 - Basic Problem Solving Skills

CAREER AND TECHNICAL CREDIT TYPE
3 credit(s)

Introduces the basic components of problem solving, case management, written documentation, and the coordination of services for a customer. Students develop assessment, testing and solving, record keeping skills, and learn how to develop solutions to solve a problem.

Course Learning Outcomes

1. Know how to properly diagnose an issue or problem.

2. Be able to develop a plan to solve an issue or problem.

3. Learn how to test and assess an issue or problem.

4. Learn how to properly document and record an issue and/or problem and what was done to resolve it.