ACM 124 - Volunteer Management

CAREER AND TECHNICAL CREDIT TYPE
1 credit(s)

Examines the principles and practices of recruiting, training, and supervising volunteers in animal care and educational environments. Learn strategies for effective communication, leadership, and team coordination while ensuring volunteer roles support animal welfare, visitor experience, and organizational goals. Emphasizes ethical considerations, safety protocols, and program evaluation to maintain a positive and productive volunteer workforce.

Course Learning Outcomes

Demonstrate effective strategies for recruiting, training, and supervising volunteers in animal care and educational environments.
Apply leadership, communication, and team coordination skills to support organizational goals and volunteer engagement.
Evaluate volunteer roles and responsibilities to ensure alignment with animal welfare and visitor experience standards.
Implement safety protocols and ethical practices in managing volunteers.
Assess and improve volunteer programs through reflection and program evaluation techniques.