BUS 102 - Introduction to Business

STANDARD CREDIT TYPE
3 credit(s)

A general survey study of the functions of business past, present and future. Special emphasis on applying current business events, the importance of customer service and social responsibility.

Course Learning Outcomes

1. Explain the fundamental areas of business and apply them to historical and current business events.

2. Explain and discuss why customer service is so important today through applications of modern customer strategy theories.

3. Demonstrate how business can be competitive.

4. Explain the qualities needed and the importance of being a manager/leader.